On Net Communications
News > Web Reporting
Web Reporting
Monitor your campaign anywhere in the world...

On-Net-Communications brings scheduled reporting and publishing technology reporting beyond the normal desktop, viewing reports and real-time information in a web browser or enabled HTML or WAP phone.

On-Net-Communications provide many advanced features, including:

  • Scheduled Reporting
  • Batched Printing of reports
  • Web and WAP Publishing
  • E-mailing Reports

We can schedule such updates so that your website is periodically updated with the latest versions of your reports. You don't even need to have a website! We can publish your reports to a local hard disk, or company server, allowing you to view your reports.

We can also publish your real-time statistics and alarms so that no matter where you are, you can keep in touch with how the call centre is performing. We can also publish reports and statistics for viewing on a WAP enabled device, such as a mobile phone or Personal Digital Assistant. Your reports are always available, even when you're not in front of a computer! If your mobile phone is WAP-enabled, enter wap.callview.com into your mobile phone's micro browser, to see a demonstration of the WAP reports.

Sample call records reporting

Start Time - 26/08/2002 (Mon)
Calls In - 1335
Calls In Ans - 930
Calls With CLI - 1284
Calls Identified - 1171
DDI Calls - 1332
Calls Lost - 347
Calls Overflowed - 58
% Calls In Ans
% Calls With CLI - 96.2%
% Calls Identified - 87.7%
% DDI Calls - 99.8%
% Calls Lost - 26.0%
Longest Wait (In) - 00:04:41
Avg Abandon Time - 00:00:15

On-Net Communications Facebook Twitter MRA ISO PCI QMS ISO 9001 Certified Passionate About People
On-NetTaking the CallMaking the CallWho We CallGet Technical
About UsTelephone AnsweringData SourceSurveysData Protection
PricesSales Order ProcessingData CleansingFocus GroupConfidentiality
CustomersCustomer ServicesLead GenerationCustomer PanelSecurity
NewsPayment ProcessingAppointment BookingPollsData Transfer
Recruiting24/7 Call AnsweringDebt CollectionMarket ResearchTPS
ContactPublic ConsultationPrivacy Policy
Call CentreMembership RecruitmentTerms & Condtions
Contact CentreBig SocietyHome
Telephone Answering